Why do the stairs and the walk to the van change the price?
The floor, the stairs and the walk to the van. Each one changes how long the job takes and how many people it needs. There is no price list, so each one is priced after the survey and put in writing.
- The floorGround floor or top floor, at the old flat and the new one.
- The route to the streetFlights, turns, landings and shared doors between you and the kerb.
- How far the van standsRight outside, or across an estate car park.
- Furniture to take apartSofas, wardrobes and beds that will not turn on the stairs in one piece.
Show the surveyor every step from your door to the kerb
Tell the surveyor everything between your front door and the kerb. A video survey works as well, if you carry the phone down the stairs.
- Your floor, at the old flat and the new one.
- The stairs, with the tightest turn or landing on the way down.
- Any lift, and whether the managing agent asks for it to be booked.
- The shared front door, and any door that has to be held open.
- The walk from the main door to the kerb.
- Where a van can stand, and whether the bays are for residents.
Is there nowhere for the van to stand?
Many flats need nothing from the council. If the street outside has yellow lines or resident-only bays, the removals team applies to the council for parking, and you are told before booking if anything is needed from you. The parking and access questions cover those few cases.
How it works
How do you get a written quote for your flat move?
The floor at each end goes on the quote before you agree to anything.
- Ring or send the form
- Survey at home or by video
- Quote in writing
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Ring or send the form
Give both postcodes, the size of the move and a phone number. Mention the floor of each flat.
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Walk the surveyor out to the street
In person or on a video call, start at the furthest room and go down the stairs to where the van would stand.
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Check the quote names both flats
It should list the floor at each end, the furniture to take apart and the packing you chose. Agree it, or ask about anything missing.
Reviews
Second floor, no lift: how did Cat & Andy's move go?
Over 250 five-star Google reviews
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Second-floor flat, no lift
… We were moving out of a top (2nd) floor flat with no lift and it was not easy, hence us hiring professionals. … We will definitely be recommending you to all of our friends who are also looking to move! …
Cat & Andy22 October 2026
Google review
Google reviews of Moving Professionals, as shown on its website on 6 November 2026.
Furniture won't go down the stairs? It's taken apart and put back together
Name each piece at the survey, so it is on the quote. The removals team takes furniture apart and puts it back together at the new flat.
Renting? Book the move before your tenancy ends
Check the last day on your tenancy agreement first. Across Bournemouth, Christchurch and Poole, 25.4% of households rented privately in 2021, up from 22.3% in 2011 (Census).
Converted house or purpose-built block? Say which when you ring
Tell the team which, and which floor. Both are common in Parkstone and Penn Hill: in Parkstone ward, 35% of households live in a purpose-built block of flats, and another 6.1% in part of a converted or shared house (Census 2021).
- Parkstone, purpose-built flats. 35% of households (1,830 of 5,165).
- Parkstone, part of a converted or shared house. 6.1%, bedsits included.
- Penn Hill, purpose-built flats. 22% of households (1,115 of 5,029).
- Penn Hill, part of a converted or shared house. 8.2%, bedsits included.
BCP Council's 2024 draft plan for Parkstone names Belle Vue Road as one of the streets made up mostly of purpose-built flats from the postwar period onwards. The share of flats in every Poole ward sits on the areas page.
Boxes at a block with shared bins? The box collection takes them away
The box collection after the move takes the packing away, so nothing is left by the bins. Packing yourself? The council's cardboard rules are on the packing page.
Questions
What if something gets knocked, or the new flat isn't ready?
Rather ring?
What cover is there if something gets knocked on the stairs?
Goods in transit and public liability. TVs and monitors, flat-pack furniture and boxes you packed yourself may be handled under specific terms, so raise those at the survey.
What if the new flat isn't ready on moving day?
Arrange a storage unit of your own and the crew can take your things there. Ask for both legs on the quote.
Can a flat move go further than Dorset?
Yes. Flat moves run to or from anywhere in Great Britain, quoted the same way after a survey.
Sources for this page, read in November 2026:
- Office for National Statistics: Census 2021, accommodation type by ward (TS044)
- BCP Council: Local Plan consultation draft, Parkstone (March 2024)
- Office for National Statistics: Census 2021 area changes, Bournemouth, Christchurch and Poole
Moving into or out of a flat around Poole?
Ring with the floor of each flat, or send the form, and the removals team arranges the survey.