How much do removals normally cost?
Each move is priced on its own, and there is no price list. The removals team prices yours once it has seen what is moving and both addresses, and the price reaches you in writing before you agree to anything.
So the useful question is what pushes your price up or down. Five things. Mention every one at the survey.
- The contentsThe amount, and the heavy, fragile or oversized pieces in it.
- Access at both addressesThe floor, a lift you have to book, the walk from the van to the door.
- Taking furniture apartBeds, wardrobes and tables that come apart at one end and go back together at the other.
- How much packingEverything, the fragile things only, or none.
- The milesAcross Poole, or to the other end of Great Britain.
Does a top-floor flat or a narrow road cost more to move?
It can. The further the van stands from your door, or the higher the crew carries, the more the move involves. Four things come up around Poole.
- The floor you live on. In Canford Cliffs ward, 55% of households live in a purpose-built block of flats, and in Poole Town ward 51% (Census 2021).
- A lift. Say at the survey whether there is a lift and whether it has to be booked.
- Where the van can stand. Often nothing is needed from the council. If a bay does need holding, the removals team applies for it.
- The way in. Sandbanks is joined to the mainland by a narrow arm at Banks Road (BCP Council, 2009). Poole Quay is closed to motor vehicles from 10am to 10pm, 1 April to 31 October.
The parking and access questions cover the few streets where parking needs the council.
How it works
How do you calculate how much it will cost to move?
You don't have to. The survey does it, and the answer comes back in writing.
- Two postcodes
- Survey at home or by video
- Price in writing
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Start with two postcodes
Both postcodes, the size of the move and a phone number are enough to start.
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Let the survey see the access
In person, or by video link with no app needed. It sees what is moving, the access, and any large or fragile pieces.
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Run the price down the list below
Read it against the list further down this page. If something you mentioned is missing, ask for it to be added before you agree.
Reviews
What did customers make of the price?
Over 250 five-star Google reviews
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The price, and what it covered
… given how competitive and affordable their pricing was, we weren't sure what to expect, but they exceeded all of our expectations. They listened carefully to all of our requests and did exactly what we asked for from start to finish. …
Pete S.3 October 2026
Google review -
Booked again for the next stage
… great communication, very competitive pricing. … I have already booked them for the second stage of my move. Superb!
Raine C.24 September 2026
Google review
Google reviews of Moving Professionals, as shown on its website on 6 November 2026.
Told something at the survey? Make sure the written quote says it
Everything you were told that matters to you belongs on the quote. Under the Consumer Rights Act 2015 (section 50), what a trader says or writes about the service, that you take into account when you agree, counts as a term of the contract. Having it on the quote means nobody has to remember the conversation.
- The date, and whether the move runs over one day or two.
- Both addresses, with the floor and any lift at each.
- What is moving, room by room, plus the loft, garage and garden.
- The packing you chose, and the materials.
- Furniture to take apart and put back together, piece by piece.
- Parking at each end, and anything needed from you.
Is the cheaper quote the cheaper move? Only if both cover the same job
Line them up against the same list. A lower price that leaves out the packing, the loft or the second day is not the cheaper move.
- The same contents. Both firms priced the same rooms and the same loft.
- The same packing. Full on one and none on the other is two different jobs.
- The same access. Both were told about the stairs, the lift and the parking.
- A fixed total on each. Where no price is fixed, the Consumer Rights Act 2015 (section 51) says you pay "a reasonable price", which leaves the figure open.
How much do removals charge per hour? Ask for the total instead
An hourly rate leaves the total open until the day ends, while one total given in writing after the survey does not. Offered an hourly quote? Ask that firm for the total it expects, in writing.
Can you cancel within 14 days? Not for a move on a set date
The 14-day right to cancel under the Consumer Contracts Regulations 2013 does not apply to the transport of goods booked for a specific date or period (regulation 28(1)(h)). The quote's own terms on moving or cancelling the date are what count, so read them before you agree.
Questions
Still got a question about the price?
Rather ring?
Is packing priced into the quote?
Only the packing you choose. Full, part or fragile-only packing is offered with the team's own materials, so say which at the survey and it goes on the quote.
Is the price in writing the price I pay?
Yes. The removals team's own website says what it quotes is what you pay, with no hidden extras.
Can I get a price over the phone?
A price comes after the survey, and the survey can be a video call with no app to download. Ring or send the form to arrange it.
Sources for this page, read in November 2026:
- legislation.gov.uk: Consumer Rights Act 2015, sections 50 and 51
- legislation.gov.uk: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 28
- BCP Council: temporary traffic restriction terms and conditions
- BCP Council: Poole Quay consultation, reference P116 and M109
- Office for National Statistics: Census 2021, accommodation type by ward (TS044)
- BCP Council: Sandbanks Conservation Area appraisal (2009)
Get your move priced in writing
Ring, or send the form, and the removals team books the survey that sets your price.